Claims

To report a claim by phone, call the Ohio Casualty ANYTIME Claims Service™ at 1-866-255-5530 (toll-free) anytime, anywhere. A trained customer service representative will take the claim information and begin processing it immediately, regardless of the time of day.

Claims Services
Our services include:

24-hour claim reporting 365 days a year;
Immediate claim processing;
Body shop referral through our PACE program;
Rental car referral;
Emergency property repairs through our C.A.R.E.S. program;
Glass repair through our Total Glass Solution program; and
Agent notification of the loss

After reporting your claim to the Ohio Casualty ANYTIME Claims Service, a local claims representative will contact you before the end of the next business day. If you report a serious loss—one that involves death or hospitalization, or that makes your personal residence or place of business uninhabitable—we will contact you that same day.

Injured Workers: Find a Provider

From hospital emergency rooms and family practice physicians to physical therapists, you'll find the provider you need with our online provider search tool.

Claims EFT Enrollment

By signing up for our Claims Electronic Fund Transfer (EFT) Program, you can have your claim payments directly deposited into your bank account at your financial institution through EFT.

Workers Compensation Toolkit

Ohio Casualty has created a workers compensation toolkit to help you better understand the claims process and how you can assist us in providing quality claim service while managing claims costs.