Contact Us

Home Office
Ohio Casualty
9450 Seward Road
Fairfield, OH 45014
Main switchboard number: 1-800-843-6446

Claims

For commercial lines losses relating to policies written by Ohio Casualty, you should report these losses to Ohio Casualty ANYTIME Claim Service™ at 1-866-255-5530.

Billing

If you have a question about your bill, want to sign up for Electronic Billing (for commercial lines only), or need help with online billing, you can use the Contact Billing Services form or call us at 866-223-9928 (available Monday through Friday, from 8:00 a.m. to 8:00 p.m., EST), using one of the following prompts to reach a customer service representative:

For active personal lines policyholders, enter "2-3-2" at the first message prompt
For active business lines policyholders, enter "1-1-2" at the first message prompt

Need to Report a Claim?

Call the Ohio Casualty ANYTIME Claims Service™ at 1-866-255-5530 (toll-free) anytime, anywhere.

Find an Insurance Agent

Use our Agent Locater tool to find an independent insurance agent near you.

Service Your Policy Online

If your agent has enrolled you in our Commercial Lines Service Center, you may request certificates of insurance, ID cards, endorsements, and more online.

Have a Billing Question?

If you have a question about an Ohio Casualty-issued bill, please call us at 866-223-9928 (available Monday through Friday, 8:00 a.m. to 8:00 p.m., EST) or use the Contact Billing Services form.

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