Contact Us

Home Office
Ohio Casualty
9450 Seward Road
Fairfield, OH 45014
Main switchboard number: 1-800-843-6446

Claims
For commercial lines losses relating to policies written by Ohio Casualty, you should report these losses to Ohio Casualty ANYTIME Claim Service™ at 1-866-255-5530.

Billing
If you have a question about your bill or need help with online billing , please email us or call us at 866-223-9928 (available Monday through Friday, from 8:00 a.m. to 8:00 p.m., E.S.T.), using the following prompts to reach a customer service representative:

For active personal lines policyholders, enter "1-1-2" at the first message prompt; or
For active business lines policyholders, enter "1-2-2" at the first message prompt.

Need to Report a Claim?

Call the Ohio Casualty ANYTIME Claims Service™ at 1-866-255-5530 (toll-free) anytime, anywhere.

Have a Question about Your Bill?

If you have a question about an Ohio Casualty-issued bill, please call us at 866-223-9928 (available Monday through Friday, from 8:00 a.m. to 8:00 p.m., E.S.T.) or email us.

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