Contact Us

Contact Us

Home Office
Ohio Casualty
9450 Seward Road
Fairfield, OH 45014
Main switchboard number: 1-800-843-6446


For commercial lines losses relating to policies written by Ohio Casualty, you should report these losses to Ohio Casualty ANYTIME Claim Service™ at 1-866-255-5530.


If you have a question about your bill, or need help with online billing, you can use the Contact Billing Services form or call us to reach a customer service representative using the contact information below:

  • For active personal lines policyholders, please call 866-223-9928 available Monday-Friday 8am-4:30pm EST
  • For active business lines policyholders, please call 866-290-2920 available Monday-Friday 8am-8pm EST

Need to Report a Claim?

Call the Ohio Casualty ANYTIME Claims Service™ at 1-866-255-5530 (toll-free) anytime, anywhere.